Privacy Policy

1. Introduction

SSC Control Pvt Ltd (“SSC Control”, “we”, “our”, or “us”) is a company incorporated in India with its registered office at E-12, Siddhivinayak Tower, S.G. Highway, Makarba, Ahmedabad, Gujarat 380051. We operate the website ssccontrol.com (the “Site”).

This Privacy Policy explains what personal information we collect when you visit our Site or use our contact form, how we use that information, and your rights in relation to it. By using the Site you agree to the practices described below.

2. Information We Collect

2.1 Information You Provide

When you submit our contact or enquiry form, we collect the details you enter, which may include:

• Full name
• Email address
• Phone number
• Company / organisation name
• Your message or product requirement

Providing this information is entirely voluntary; we only process it because you have chosen to send it to us.

2.2 Technical & Usage Data

When you browse the Site, our hosting and security infrastructure may automatically record standard technical information such as your IP address, browser type and version, referring URL, pages visited, and approximate geographic location derived from your IP address. This data is collected in aggregate and is not linked to the form data you submit unless we are investigating a security concern.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries: to contact you in reply to a form submission or request for a product quotation.
• Providing quotes and commercial information: to prepare and send proposals relevant to your stated requirement.
• Improving the Site: to understand how visitors use the Site and to fix technical issues or improve usability.
• Security & fraud prevention: to detect and prevent spam, abuse, and other malicious activity.
• Legal obligations: to comply with any applicable law, regulation, or court order.

We do not use your personal information for automated decision-making or profiling.

4. Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share it only with the third-party services listed below, solely to the extent necessary to operate the Site:

• Web3Forms — our contact form submissions are delivered to our inbox via Web3Forms (web3forms.com). Submitted data is transmitted to their servers for routing and then forwarded to us. Please refer to the Web3Forms Privacy Policy for details of their data handling.
• Cloudflare Turnstile — we use Cloudflare’s Turnstile widget to protect our contact form against automated bots. Cloudflare may collect challenge-interaction signals (e.g., browser characteristics, IP address) to perform this verification. Please refer to Cloudflare’s Privacy Policy for details.
• Google Maps — our Site embeds Google Maps to display our office location. Google may collect data about your interaction with the map in accordance with Google’s Privacy Policy.
• Analytics — we may use privacy-respecting analytics tools to understand aggregate Site traffic. Where used, such tools process data in accordance with their own privacy policies.

Beyond the above, we may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

5. Cookies & Analytics

The Site uses cookies and similar technologies. Cookies are small text files stored on your device. We use them for the following purposes:

• Strictly necessary: session cookies required for the Site to function correctly (e.g., security tokens for the contact form).
• Analytics: first- or third-party cookies that help us understand aggregate usage patterns (pages visited, time on site). These do not identify you personally.
• Third-party embeds: Cloudflare and Google Maps may set their own cookies when you interact with those elements.

You can control cookies through your browser settings. Disabling cookies may affect certain Site features such as the contact form.

6. Data Retention & Security

We retain your contact-form submissions for as long as is necessary to respond to your enquiry and for a reasonable period thereafter for follow-up correspondence and record-keeping, typically no longer than three years unless a longer period is required by law or ongoing commercial engagement.

We implement reasonable technical and organisational safeguards — including HTTPS encryption in transit and access controls on our systems — to protect your personal information against unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate data, or to request deletion of your data where we no longer have a legitimate need to retain it. To exercise any of these rights, please contact us at sales@ssccontrol.com. We will respond within a reasonable period and at no charge.

Note that certain legal or operational obligations may require us to retain some data even after a deletion request.

8. Children’s Privacy

Our Site is directed at business professionals and is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our Site, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or the way we handle your personal information, please reach out to us:

• Email: sales@ssccontrol.com
• Address: SSC Control Pvt Ltd, E-12, Siddhivinayak Tower, S.G. Highway, Makarba, Ahmedabad, Gujarat 380051, India

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.